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Simplifying Customer Experience
Do less.
Achieve more.
CX tools and AI solutions for support teams, sellers, and service businesses.
From Zendesk apps to AI voice assistants to marketplace automation — every solution follows one principle: include only what serves a purpose.
One philosophy. Purpose-built solutions.
Zendesk Marketplace
Zendesk Apps & Theme
12 purpose-built apps and a help center theme. Each solves one problem well, integrates cleanly, and gets out of your team’s way.
Browse products →Methodology
Kanso Labs
Our research and applied AI practice. We explore where AI creates real value in CX, build what works, and help customers apply AI in their own ecosystems. Predictable pricing. You own every deliverable.
Explore Labs →Reseller Tax & Ops
Waitlist OpenNarabu
The operations platform for professional Vinted resellers. Track every sale, calculate real profit, and file taxes with confidence.
Join the waitlist →Quick Service Restaurants
Waitlist OpenQSR Solutions
AI-powered CX tools purpose-built for quick service restaurants. Starting with Order Issue Resolver.
Join the waitlist →UK Trades
Waitlist OpenCallRota
AI call answering for trade businesses. Natural British voice, ServiceM8 integration, and automatic job booking.
Join the waitlist →Zendesk tools. Each one earns its place.
Every KansoCX app solves a single problem for support teams. No feature bloat, no unnecessary complexity — just tools that work.
3 apps
Automate the repetitive
Auto-tagging, workflow triggers, and smart routing that handle the work your team shouldn’t have to.
3 apps
See what matters
Ticket analytics, satisfaction trends, and customer context surfaced where your agents need it.
4 apps
Work faster
Time tracking, templates, quick notes, and bulk actions that cut minutes from every ticket.
2 apps
Collaborate seamlessly
Intelligent ticket merging, structured handoffs, and shared context across your team.
素
Kanso (簡素)
A Zen aesthetic principle meaning the elimination of clutter and ornamentation — revealing the essential nature of what remains. This philosophy is our competitive advantage.
Learn Our PhilosophyBuilt to earn your trust
Built by Practitioners
Founded by operators who’ve built and run support teams, shipped marketplace apps, and deployed AI in production — not theorists.
Platform Verified
Zendesk marketplace partner. All platform apps pass security review and meet enterprise standards.
Your Data, Under Your Control
Platform apps run inside your instance. Hosted services process your data only as you direct — you always retain ownership.
Published Pricing, No Lock-in
Transparent pricing across all products. Free tiers where we can. Cancel anytime.
Registered US Entity
Kanso CX Corporation, Delaware C-Corp. Standard commercial terms with GDPR-compliant data practices.
Insights
From the Blog
January 8, 2026
The Case for Essential CX Tools
Why the best customer experience tools do less, not more.
January 5, 2026
Zendesk Optimization: A Practical Guide
Simple changes that dramatically improve your support workflow.
January 2, 2026
Building for Simplicity
Our philosophy on creating tools that respect your attention.