Designed with intent.
KansoCX builds focused tools for customer experience teams. Each one solves a single problem exceptionally well, guided by the kanso principle of purposeful simplicity.
Why KansoCX
Support teams are drowning in tools that promise everything and deliver complexity. Feature-bloated apps that slow agents down. Analytics dashboards nobody opens. Automations so convoluted they create more work than they save.
The result: low adoption, scattered data, and teams spending more time managing tools than helping customers.
KansoCX exists to fix this. We build tools that do one thing well, integrate cleanly into CX platforms, and get out of your team's way.
Kanso (簡素)
A Zen aesthetic principle meaning the elimination of clutter and ornamentation — revealing the essential nature of what remains. We chose kanso deliberately. Not as decoration, but as methodology.
Kanso is one of seven aesthetic principles derived from Zen Buddhism. Where other companies add complexity, we subtract. Where they deliver feature-packed products, we deliver clarity.
The principle shapes every product decision: every feature, every setting, every interaction earns its place. When in doubt, remove.
Design Principles
Essential
Include only what serves a purpose. Every element must earn its place. When in doubt, remove.
Intentional
Nothing is arbitrary. Spacing, typography, and color choices are deliberate and meaningful.
Quiet
Confidence doesn't shout. Our presence is calm, assured, and respectful of attention.
What We Build
We build across multiple areas, each guided by the same kanso principle: include only what serves a purpose.
- Platform tools for Zendesk and marketplace ecosystems
- AI research and applied services through Kanso Labs
- AI-powered automation for service businesses and industry verticals
Where AI and ML improve outcomes, we use them. Where simpler approaches work, we use those. The right tool, not the impressive one.
Company
Kanso CX Corporation is a Delaware C-Corp founded in 2026. We build across five areas: Zendesk productivity tools, AI readiness methodology through Kanso Labs, Narabu — a tax and operations platform for Vinted resellers, industry-specific CX solutions for QSR, and CallRota — AI call answering for UK trade businesses. Our team has hands-on experience in enterprise contact center operations, AI and machine learning applications in CX, marketplace tooling, and platform integration.
See what we're building
CX tools, AI solutions, and marketplace automation — all designed with the kanso principle.