Pricing

Simple, transparent pricing

Every app is priced independently. Start free, upgrade when you need to.

Free

Essential tools at no cost

From $5/agent/mo

Free tier included, upgrade for more

Ticket Timer — Track time spent on tickets with precision and clarity
Customer Context — Complete customer picture in the ticket sidebar — history, sentiment, patterns
Satisfaction Pulse — Monitor customer satisfaction in real-time, catch issues early

From $10/agent/mo

Advanced capabilities for growing teams

App

Yes. All paid apps include a 14-day free trial. No credit card required to start.

All billing is handled through the Zendesk Marketplace. You're billed per agent, per month, based on the apps you install.

Yes. Contact us for custom pricing if you have more than 50 agents or want to bundle multiple paid apps.

Absolutely. Cancel any paid app at any time through the Zendesk Marketplace. No lock-in, no cancellation fees.

Looking for Kanso Labs pricing? View Labs pricing →

Pricing for Narabu, QSR Solutions, and CallRota will be announced at launch.

Tell us about your team and workflow. We'll recommend the right apps.