Collaboration

Handoff Helper

Smooth ticket handoffs between agents

Launching on the Zendesk Marketplace soon.

Request Early AccessDocumentation

App Preview

Coming soon

About

Make ticket handoffs seamless. Capture context, notify the receiving agent, and track handoff history.

Features

  • Structured handoff notes
  • Agent notifications
  • Handoff history
  • Team collaboration

Getting Started

  1. Install Handoff Helper from the Zendesk Marketplace
  2. Navigate to Admin > Apps > Handoff Helper to configure
  3. Start using the app in your ticket sidebar

For detailed setup instructions, see the full documentation.

Questions?

Have a question or feature request? We'd love to hear from you.

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Pricing

Free

No cost, no limits. Install directly from the marketplace.

All payments processed through Zendesk Marketplace